About this role
About the Role
The Global Connected Services Product Manager drives the strategy, roadmap, delivery, and adoption of Connected Services for Construction Equipment customers worldwide. This role ensures seamless integration between telematics, customer digital touchpoints, service organizations, dealer networks, and business intelligence systems. The position is hybrid and requires on-site presence at a CNH facility at least three days per week. What You'll Do
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Lead global delivery of connected services for Construction, partnering with cross-functional agile teams
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Own product strategy, roadmap, and backlog driven by customer, dealer, and market needs
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Execute go-to-market activities including pilots, launches, training, and dealer enablement
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Ensure quality and integration across IoT, APIs, telematics, and data platforms
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Serve as business owner for the customer portal, driving feature delivery, adoption, and performance
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Establish data governance and partner with IT to optimize data pipelines
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Deliver executive-level dashboards and KPI reporting using Azure and Power BI
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Communicate effectively with global stakeholders and support change adoption What We're Looking For
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Bachelors Degree related to Technology, Leadership, Project Management or equivalent
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5+ years of relevant Product Management experience
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Familiarity with machine data analytics and uptime service models
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Proven ability to coordinate global teams across regions and cultures Nice to Have
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Background in Connected Services / telematics product management
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Experience in digital customer portals, TSP (Telematics Service Portal), MyServiceHub, or similar ecosystems Compensation & Benefits
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Salary range and benefits are not disclosed in the posting.