Global Capabilities Center (GCC) - Sourcing and Contract Management (Program Manager)

Global Capabilities Center (GCC) - Sourcing and Contract Management (Program Manager)

The position is described below. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Please review the following job description:

Supports Global Capabilities Center (GCC) programs through vendor management, contract coordination, financial tracking, governance, reporting, and operational execution. Works closely with Sourcing, Vendor Management, Legal, Finance, HR, Technology, and business teams to support vendor onboarding, contract administration, purchase requests, financial reporting, resource tracking, and program execution activities. Serves as a central coordination point across multiple business units, vendors, and support functions to ensure successful delivery of GCC initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manages and supports technical projects and programs and ensures timely and quality delivery.
• Coordinate day-to-day execution activities across GCC programs, vendors, and business stakeholders.
• Serve as a primary liaison between business teams, vendors, Sourcing, Procurement, Legal, and Finance for contract and vendor-related activities.
• Support contract intake, contract renewals, amendments, statements of work (SOWs), purchase orders, funding requests, invoice tracking, and vendor onboarding activities.
• Track vendor obligations, contract milestones, deliverables, invoice status, spend commitments, and operational performance metrics.
• Partner with Sourcing and Vendor Management teams to support contract negotiations, approvals, vendor due diligence, and ongoing governance activities.
• Maintain financial tracking and reporting for vendor spend, workforce investments, and GCC program budgets.
• Support business-case development, investment requests, and funding packages by gathering data, validating assumptions, and preparing documentation.
• Prepare executive reports, dashboards, status updates, governance materials, and presentation content.
• Coordinate governance meetings and track risks, issues, actions, decisions, dependencies, and approvals.
• Support workforce planning, resource onboarding, contractor management, and transition-related activities.
• Perform data analysis, reconciliation, reporting, and variance tracking to identify trends and issues requiring attention.
• Drive process improvements that improve operational efficiency, reporting quality, governance discipline, and vendor management practices.
• Ensure compliance with enterprise policies, contract requirements, governance standards, and documentation requirements.

Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, and work-related experience.
• Minimum of 5 years of professional experience in technical project or program management.
• Knowledge of enterprise projects and program management methodologies, governance, and best practices.
• undefined

Preferred Qualifications

• Experience working with Sourcing, Procurement, Vendor Management, Contract Management, Third-Party Risk, or Supplier Governance organizations.
• Experience reviewing, tracking, or supporting Statements of Work (SOWs), Master Service Agreements (MSAs), contract amendments, purchase orders, and vendor invoices.
• Experience supporting outsourced services, managed services, BOT programs, GCC organizations, or workforce transition initiatives.
• Experience coordinating activities across multiple business units and external vendors.
• Experience supporting budgets, forecasts, spending tracking, and financial reporting.
• Experience with vendor-performance reporting, contract compliance monitoring, and governance reporting.
• Financial services experience preferred.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work