About this role
About the Role Slalom is seeking a Senior/Principal Client Delivery Manager (Program Management) to lead the successful delivery of complex, multi-volet projects across industries, ensuring alignment to client objectives, timelines and budgets. You will operate within a delivery community that translates strategy into rigorous, adaptive execution and you will apply Agile, Waterfall or hybrid delivery approaches to drive predictable, repeatable outcomes. What You'll Do
- Lead the successful delivery of complex, multi‑phase projects in diverse sectors, ensuring alignment with client objectives, timelines and budgets.
- Proactively manage scope, risks, issues and dependencies to protect schedules and business integrity.
- Define delivery governance and use a data‑driven approach to measure progress.
- Apply delivery best practices and methodologies (Agile, Waterfall, Hybrid) to ensure consistent execution and high‑quality results.
- Manage project finances, including margin, resource allocation and managed revenues, with responsibility to achieve a revenue target of more than $2.5M.
- Promote delivery excellence, coach delivery leads, and contribute to evolving Slalom's delivery frameworks and practices.
- Collaborate with multidisciplinary teams (engineering, consulting, data and business stakeholders) to deliver innovative solutions.
- Facilitate discovery workshops, stakeholder interviews and working sessions to guide and maintain alignment.
- Use AI‑powered tools (predictive analytics for forecasting, automation for reporting, generative AI for documentation) to improve speed, quality and decision making.
- Support the sales cycle by defining scope, developing delivery approaches, and contributing to proposals while showcasing delivery capabilities and results.
- Maintain a personal utilization rate of 75% or higher while supporting team and capacity health.
- Manage and develop a team of consultants by providing coaching, direction and performance support to strengthen the practice's capabilities. What We're Looking For
- Demonstrated experience leading large, multi‑disciplinary projects in a consulting or client environment.
- Strong project management skills, including scope definition, work planning, risk mitigation and stakeholder engagement.
- Track record of managing budgets, resource allocation and profitability, with a history of meeting or exceeding utilization and revenue targets.
- Expertise in Agile, Waterfall, SAFe or hybrid delivery methodologies and ability to tailor to client needs.
- Experience drafting and reviewing statements of work (SOWs) with clients.
- Excellent communication and leadership skills, with the ability to influence and guide teams and clients in ambiguity.
- Fluency in both English and French (spoken and written).
- Experience mentoring and developing high‑performing project teams.
- Growth mindset and commitment to continuous learning and delivery excellence.
- Passion for Slalom's values and desire to contribute to our community, culture and long‑term success.
- Hybrid/in‑person work mode; ability to meet on‑site expectations when required by the team lead. Benefits & Compensation
- Discretionary bonus up to 15% based on individual and organizational performance.
- Actual compensation depends on skills, experience, qualifications and other factors.
- Employee benefits: Culture and Entertainment; Health & Wellness; Year‑end celebrations; Employee Communities Groups; Social Club & activities; Vacation (20 days).