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German-speaking ServiceNow SPM Tester

Alldus
Vienna, Austria
On-site

About this role

Alldus

Responsibilities

  • Develop, execute and document test cases across Demand, Portfolio, Project and Resource Management, as well as Enterprise Agile Planning.

  • Assess requirements, user stories and acceptance criteria to ensure they are complete, clear and testable.

  • Independently plan and carry out functional, regression and end-to-end testing.

  • Confirm that functionality meets agreed requirements and acceptance criteria before stakeholder handover.

  • Guide business users through UAT preparation, test execution and evaluation of results.

  • Manage UAT findings, distinguish defects from requirement gaps, document issues and coordinate resolution with developers.

  • Provide QA input within the team and facilitate stakeholder discussions to agree on practical solutions.

  • Skillset

  • Fluency in German and English is required.

  • Several years of experience in testing or business analysis, preferably on ServiceNow projects.

  • A strong understanding of at least two SPM disciplines: Demand Management, Portfolio Management, Project Management, Financial Planning, Resource Management or Enterprise Agile Planning.

  • Proven experience in test design, test case development and defect management.

  • Familiarity with exploratory, risk-based and regression testing techniques.

  • Experience delivering within agile teams, ideally using SAFe.

  • Strong communication skills and the ability to facilitate stakeholder discussions.

  • The ability to work independently and methodically, with close attention to detail and a clear focus on quality and user needs.

  • Experience with ServiceNow Automated Test Framework (ATF), Test Management 2.0 or complex enterprise environments would be beneficial, as would ISTQB certification.

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