Genetic Counselor Assistant

Genetic Counselor Assistant

Salt Lake City, UT

Reqid: PRN46326B

Job Category: Nonexempt

Job Type: Full Time

Job Shift: Day

Details

Open Date 09/28/2026

Requisition Number PRN46326B

Job Title Program Assistants

Working Title Genetic Counselor Assistant

Career Progression Track S00

Track Level S2 - Intermediate, S1 - Entry Level Support

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday, 8:00 a.m. – 4:30 p.m. Hours may vary based on operational needs.

Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

VP Area U of U Health - Academics

Department 00848 - Pediatric Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $16.12 to $21.81

Close Date 12/28/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Job Summary

The Division of Neurology in the Department of Pediatrics at the University of Utah Spencer F. Eccles School of Medicine is seeking a Genetic Counseling Assistant ( GCA ). This position provides clinical and administrative support to physicians, genetic counselors, and other staff within the Division of Pediatric Neurology.

The GCA works closely with patients and their families while assisting with appointment scheduling, genetic test coordination and ordering, and triaging and addressing provider and patient inquiries. Additional responsibilities include supporting a variety of clinical, research, and administrative functions that support patient care and ongoing research initiatives.

This position is posted at multiple job levels. Each level has distinct qualifications, responsibilities, which will be evaluated during the selection process. Final placement, including the associated pay rate, will be determined based on business needs and budget considerations.

Department Summary:

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/ . Mutual respect and appreciation are highly valued in the department.

Benefits Summary:

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)

• 14.2% retirement contributions

• Generous paid leave time

• 11 paid Holidays per year

• 50% tuition reduction for employees, spouses, and dependent children

• Flex spending accounts

• University provided basic employee life insurance coverage equal to a salary of up to $25,000

Variety of elective insurance coverage , including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.

• Free transit on most UTA services

Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel

Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/. Employee Health Requirements:

This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Responsibilities

Essential Functions:

• Provide daily assistance in support of one or more programs for the university. Schedule meetings and special events. Answer questions from the public. Assist in the development of promotional and informational program materials. Coordinate volunteer schedules and training. Responsibilities may include fundraising, budgeting, and community outreach for assigned program(s).

Basic clerical and office duties, including:

• Assembles necessary documents and supplies.

• Effectively uses computer applications as needed in the office setting.

• Schedules, coordinates, and monitors appointments and testing.

• Maintains medical records and other information.

• Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care.

• Accurately documents patient and family genetic history and vital information into the medical record and into research databases.

• Communicates with patients and providers via telephone, fax, e‐mail, and U.S. mail.

• Assists in coordinating program meetings and case conferences.

• Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms.

• Conducts pre‐authorizations, referrals, etc in accordance with third party insurer requirements.

• Facilitates timely billing by completing the necessary documentation.

Clinical functions within acceptable standards of care including:

• Processes patient referrals from medical care providers and self‐referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers.

• Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk‐in communication, in accordance with established guidelines and protocols.

• Schedules appointment times and sends introductory packet to each scheduled patient.

• Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor.

• Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education.

• Assists genetic counselor during the genetic counseling session with paperwork, preauthorization’s, pedigrees, etc.

• Assists with consenting patients to research, in accordance with established guidelines and protocols.

• Preauthorizes patients for genetic testing, including in‐depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid.

• Works with laboratories and insurance companies to facilitate completion of genetic testing for patients.

• Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results.

• Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors.

• Track patient information, genetic test results, medical records, family history, and input information into tracking database.

• Actively participates in quality improvement initiatives (i.e. CQI , TQM , Lean, 100% participation, etc.).

Research functions:

• Screens participants by assessing eligibility for research protocols and potential for commitment to project.

• Disseminates information about research projects and implements recruitment enhancement strategies.

• Coordinates clinical patient information according to research protocols and assist the researchers with gathering pertinent clinical information.

• Follows techniques of clinical research coordination and practices, FDA Good Clinical Practices ( GCP ), and clinical research standard operating procedures to ensure compliance with Intermountain policy and procedure, research sponsors and Federal rules and regulations.

• Other duties as assigned (i.e. data entry, expense tracking, patient chart reviews, etc…)

• The following job levels and associated pay rates will be considered based on job placement. Final placement, including the corresponding pay rate, will be determined by the department in alignment with business needs and budget considerations.

• Program Assistant, I

• Perform routine tasks as directed and under close supervision.

• Requires little to no related experience.

• This is an Entry-Level position in the Support track.

• Job Code: SZ3721

• Grade: S13

• Expected Pay Range: $16.12 to $20.29

• Program Assista