About this role
General Manager – Sports Facility
We're looking for a dynamic, hands-on General Manager to lead a premier sports and entertainment destination. If you thrive in a fast-paced environment, love developing high-performing teams, driving sales, and creating unforgettable guest experiences, this is your opportunity to make a lasting impact.
General Manager Benefits:
- Bonus potential
- Medical, dental, vision, and mental health benefits
- 401(k) match
- Unlimited PTO
- C12 Leadership development and training
- Professional certification opportunities
General Manager Responsibilities:
- Lead, hire, train, schedule, coach, and develop facility team members
- Drive revenue through league participation, memberships, field rentals, local partnerships, and repeat customer engagement
- Manage daily sports facility operations, including scheduling, vendors, maintenance, safety, cleanliness, and compliance
- Build strong relationships with players, parents, teams, referees, schools, clubs, and community partners
- Set clear expectations for service, operations, accountability, and team performance
- Resolve customer issues quickly and professionally, with strong follow-through
- Support the front desk, staff, referees, and guests during peak business periods
- Create a safe, fun, and welcoming environment where players feel valued and excited to return
General Manager Requirements:
- Proven sales success and experience in a lead, supervisor, assistant manager, operations manager, or general manager role
- Strong people leadership skills with the ability to hire, train, coach, and hold a team accountable
- Experience in customer service, sales, operations, hospitality, recreation, fitness, sports, entertainment, or facility management
- Ability to manage schedules, staffing, customer issues, facility needs, and business priorities in a fast-paced environment
- Comfortable working nights, weekends, and peak business hours based on facility demand
- Bachelor’s degree preferred or equivalent experience in sales, customer service, operations, or leadership
- Must be at least 18 years old
- Spanish/English bilingual ability is a plus
- Team sports, recreation, fitness, or sports facility experience is a plus
- This role requires availability during peak facility hours, including nights and weekends
- Shifts vary based on business needs, league schedules, staffing, and facility demand
JOB ID: 181507
Jeffrey Tryzbiak
Portland, Oregon
Hospitality Operations
$100,000 to $200,000
Area Manager
New York, New York
Hospitality Operations
$110,000 to $115,000
Chief Operating Office (COO) Short-Term Rentals
Savannah, Georgia
Hospitality Operations
$175,000 to $200,000
Director of Operations
Boulder, Colorado
Hospitality Operations
$125,000 to $125,000
BACK TO SEARCH RESULTS
Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.