About this role
General Manager – Sports Facility
Recruiting Partner: Jeffrey Tryzbiak
Ogden, Utah | Hospitality Operations | Not Remote | $70,000 to $80,000 | Job ID: 180308
Job Summary
We are seeking a hands-on General Manager to lead operations for a high-energy sports facility. This is a great opportunity for a strong operator who enjoys leading teams, driving sales, building community relationships, and creating a fun, welcoming experience for guests.
General Manager Benefits:
- Bonus potential
- Medical, dental, vision, and mental health benefits
- 401(k) match
- Unlimited PTO
- C12 Leadership development and training
- Professional certification opportunities
General Manager Responsibilities:
- Lead, hire, train, schedule, coach, and develop facility team members
- Drive revenue through league participation, memberships, field rentals, local partnerships, and repeat customer engagement
- Manage daily sports facility operations, including scheduling, vendors, maintenance, safety, cleanliness, and compliance
- Build strong relationships with players, parents, teams, referees, schools, clubs, and community partners
- Set clear expectations for service, operations, accountability, and team performance
- Resolve customer issues quickly and professionally, with strong follow-through
- Support the front desk, staff, referees, and guests during peak business periods
- Create a safe, fun, and welcoming environment where players feel valued and excited to return
General Manager Requirements:
- Proven sales success and experience in a lead, supervisor, assistant manager, operations manager, or general manager role
- Strong people leadership skills with the ability to hire, train, coach, and hold a team accountable
- Experience in customer service, sales, operations, hospitality, recreation, fitness, sports, entertainment, or facility management
- Ability to manage schedules, staffing, customer issues, facility needs, and business priorities in a fast-paced environment
- Comfortable working nights, weekends, and peak business hours based on facility demand
- Bachelor’s degree preferred or equivalent experience in sales, customer service, operations, or leadership
- Must be at least 18 years old
- Spanish/English bilingual ability is a plus
- Team sports, recreation, fitness, or sports facility experience is a plus
- This role requires availability during peak facility hours, including nights and weekends.
- Shifts vary based on business needs, league schedules, staffing, and facility demand.
JOB ID: 180308