About this role
Job title: General Manager - Penn Park Shopping Center
About the Role In this role you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership is essential to support the execution of the store's strategy to achieve performance goals and drive profitable sales growth across all aspects of the store, including customer and product operations, visual presentation and talent development. Through collaboration with your leadership team, your purpose is to teach others and foster behaviors to cultivate a high-performing team that meets or exceeds objectives.
What You'll Do
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Be accountable for team performance providing coaching, guidance and meaningful feedback to create competencies
- Support strategies and processes with a customer-centric mindset to generate results, drive store sales and maximize efficiencies and productivity
- Represent the brand and understand the competitive retail landscape
- Promote community engagement
- Adapt team priorities to meet the needs of both customers and business partners
- Provide frontline supervision to a team of operations, services or administrative
What We're Looking For
- Communicate clearly and directly the expectations and provide feedback while listening to obtain information to drive personal and business results
- Able to lead and motivate others to learn and grow through guidance and mentorship
- Able to organize and use skills to manage time and set priorities to manage multiple tasks in a fast-paced environment with competing demands
- Able to guide parameters to generate results that meet or exceed business objectives
- Willing to travel as needed