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General Manager

GAP
USD 71,000 - 95,800 / year

About this role

Job title: General Manager

About the Role The General Manager leads the store to profitability by delivering a strong business plan, achieving key metrics, and translating brand vision into store execution. You drive profitable sales growth across Customer Operations, Merchandising, Product Operations and talent development, and you coach a team to deliver a best-in-class customer experience.

What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
  • Drive profitable sales through forecasting and scheduling
  • Manages store budget for daily operations in support of the P&L
  • Builds highly productive teams through sourcing, selecting and developing people
  • Accountable for team performance through coaching and feedback
  • Teaches and trains to build capabilities
  • Leads the implementation and execution of all Standard Operating Procedures and initiatives
  • Creates an inclusive environment
  • Implements action plans to maximize efficiencies and productivity
  • Performs Service Leader duties
  • Represents the brand and understands the competitors
  • Promotes community involvement
  • Leverages OMNI to deliver a frictionless customer experience
  • Ensures all compliance standards are met

What We're Looking For

  • 3-5 years of retail experience leading others
  • College degree or equivalent experience preferred
  • Demonstrated ability to deliver results
  • Ability to effectively communicate with customers and employees
  • College degree preferred
  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
  • Ability to travel as required
  • Business Acumen skills
  • Established time management skills
  • Strong planning and prioritization skills

Compensation & Benefits Salary Range: $71,000.00 - $95,800.00 USD per year

Benefits and perks mentioned include:

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
  • One of the most competitive Paid Time Off plans in the industry; up to five on-the-clock volunteer hours per month
  • Extensive 401(k) plan with company matching for contributions up to 4% of base pay
  • Employee stock purchase plan
  • Medical, dental, vision and life insurance
  • See more of the benefits we offer
  • Equal-opportunity employer information omitted for brevity

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