About this role
General Manager - Doubletree
The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...
Responsibilities
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Lead with DoubleTree’s commitment to dependable hospitality: Oversee all hotel operations to deliver warm, attentive, and thoughtful service—ensuring every guest experience is seamless, consistent, and reflective of the brand’s high standards
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Drive performance and profitability: Manage revenue, budgets, and cost controls to achieve financial targets while balancing operational efficiency with innovative guest experiences
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Oversee property priorities: Lead capital projects, refurbishments, and service initiatives to maintain operational excellence and brand alignment
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Set and execute strategic direction: Shape short- and long-term goals, making decisions in the best interests of the hotel, the DoubleTree brand, and Hilton’s long-term vision
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Inspire and develop talent: Provide visionary leadership to the executive team and all Team Members, embedding Hilton’s values and fostering a team of passionate and creative professionals
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Strengthen communication and collaboration: Hold regular briefings with the Heads of Department (HOD) team and maintain strong relationships with owners, auditors, and Hilton stakeholders to ensure alignment and accountability
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Commit to continuous improvement: Uphold and exceed Hilton and DoubleTree’s service standards, respond to audits proactively, and drive innovation and operational integrity across the business.
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What It Takes to Make the Stay
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A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Requirements
- The ideal candidate is a strategic and hands-on leader, with a strong focus on owner relations, commercial performance, and operational excellence.
- To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Proven experience as a General Manager in a full-service hotel environment
- Passion for delivering memorable guest experiences that reflect the brand promise
- A track record of driving innovative commercial growth, ideally with emerging or developing markets
- Strong business acumen in budget management, revenue forecasting, and strategic planning
- Experience operating in emerging markets, driving performance in predominantly domestic markets while developing local teams
- Highly visible leadership style that builds strong teams, partnerships, and networks
- Strong owner and stakeholder management, building trusted relationships
- Experience leading hotel openings, conversions, or repositioning initiatives is