General Manager

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations

• Manage performance of the Management team, including performance evaluations, coaching and accountability

• Plan and implement weekly, monthly and yearly financial budgets

• Oversee all operations to ensure a great Guest experience

• Role model and hold Team Members accountable to operational and quality standards

• Foster open communication between Team Members and Management team

• Influence Team Member behaviors by championing change and restaurant initiatives

• Drive business results by utilizing Chili's systems to effectively control costs

• Follow operational systems, such as our Manager Timeline and performing quality Line Checks

• Hire, train, retain, and develop Team Members to take on larger roles

• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community

• Understand and practice safe food handling procedures

• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

• About Us

• Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

• About You

• Dependable team player

• Prefers to work in a fast-paced environment

• Great multitasking skills

Location

1240 E Main St Carbondale, IL

Salary

$80,000 – $90,000 Annually

Career Area

Management

Job ID

17078

This Could Be the Start of Something Big.

At Chili's, you may start in one role. But, if you have the right combination of ingredients, there are plenty of places to go. Here's what a possible career path could look like:

Read more

Hourly Team Member

Average Pay: $10 – $20 per hour

You bring your passion, dedication, teamwork and spirit to the table. We'll help you make the most of it and prepare you for your "next". You'll get:

• One-to-one mentoring and coaching
• Ongoing training
• Skill development in hospitality, teamwork, salesmanship and a whole lot more

Assistant Manager

Salary Range: $45,000 - $60,000

Our training program will help you turn your natural leadership skills into a management role. After you have mastered hourly team member responsibilities, or if you have past leadership experience in a different capacity, your experience will help you prepare for the next level with Chili's and the Assistant Manager role provides:

• 8-10 Week Training Program
• Area AO (Area of Ownership) Meetings
• A wealth of opportunities to hone your business and people skills

Manager

Salary Range: $50,000 - $70,000

After a minimum of six months as an Assistant Manager, you may be ready for your next big move up. As you continue to develop your leadership skills, you may enjoy such growth options as:

• Development through the EMERGE program to bring out the best leader in you
• Mentoring opportunities through the RISE program
• Online manager development training modules
• On-the-job skill training in schedule writing, budgeting, data analysis, and more

General Manager

Salary Range: $65,000 – $90,000

When you have established your reputation for excellence and have demonstrated the ability to develop others, we'll help you grow into a General Manager role where you may continue your development through:

• Participation in the ELEVATE program to strengthen the preparation and support for our new General Managers.
• Ongoing training on operational systems, people management, marketing, accounting and more
• Possible participation in the LEAD development program designed to further refine your leadership skills

Experience the Joy of Being a ChiliHead.

View Video Transcript

Being a ChiliHead has its Rewards.

Money

It pays to play restaurant.

We provide attractive base pay, generous bonuses, exciting incentives and so much more.

Learn more

Learning and Development

Helping you become your best you.

Our learning and development programs will help you make the most of your unique abilities.

Learn more

Life

We really want to perk you up.

We offer health and wellness benefits, an incredible array of employee discounts and much more.

Learn more

A Few Things You Should Know.

Job Posting Number:

17078

Category:

Management

Address:

1240 E Main St

Carbondale, IL 62901

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"The best part of my job? I have the privilege of leading and inspiring an amazing team of smart, energetic, passionate people."