General Manager

Job title: General Manager

About the Role Join CFAO Mobility in South Africa as General Manager M/F. You will lead dealership operations, drive revenue and profitability, and ensure high standards of service, fleet management, and OEM program participation to support CFAO’s mobility solutions across the country.

What You'll Do

• Develop and implement strategies to drive revenue, profitability, and achievement of budgets across the motor vehicle division.
• Build and maintain a capable sales and service team aligned with financial resources and company targets.
• Manage cash flow, stock, and assets to deliver ROI and protect profitability.
• Control expenses and optimise the cost base to support margins.
• Maximise profitability from vehicle sales, parts, labour, and associated products.
• Oversee vehicle stock to prevent ageing and ensure optimal turnover.
• Ensure all departments meet established profit margins and monthly net profit targets.
• Monitor financial performance daily/weekly; review accounts and take corrective action as needed.
• Schedule regular review meetings with senior leadership and teams; forecast peak sales and cash requirements.
• Improve stock turnover, reduce stock holding value, and increase sales to meet objectives.
• Maintain high customer satisfaction and retention; drive service quality and lower total cost of ownership via better facilities and training.
• Ensure health and safety compliance and security; liaise with manufacturers, suppliers, and OEM programs; ensure assets are insured.
• Lead fleet management initiatives and manage volume deals across the national footprint.
• Foster inter-dealership collaboration and high synergy among teams to maximise results.
• Involve Directors in planning of campaigns, advertising, promotions, and cost-effective activities.
• Review pricing policies, fleet discounts, parts pricing, and labour rates with Group Heads.
• Ensure that franchisers' standards and OEM targets are met and assets are insured.
• Drive long-term viability of the company and an engaged workforce.

What We're Looking For

• Grade 12 qualification; relevant tertiary qualification.
• Minimum 10 years’ experience in the motor industry.
• 360-degree strategic understanding of the retail motor vehicle industry.
• Minimum 5 years’ experience in a sales manager position.
• Sound financial conceptualisation and management.
• Ability to manage and motivate staff.
• Clean criminal record.
• Good verbal and written communication in English.
• Fleet management experience.
• Experience in handling volume deals over a national footprint.
• Experience within the brand beneficial.
• Must have a good understanding of health and safety regulatory requirements.

Nice to Have

• Brand experience beneficial.
• Experience with OEM programs.