General Manager

Brilliant Performance Solutions Limited - Our client that has an International Brand and runs Hotels across major cities in Nigeria, is recruiting to fill the position below:

Job Title: General Manager

Locations: Lagos Mainland and Island, Lagos

Employment Type: Full-time

Description

• Due to increasing activities, our client urgently requires the services of a professional and self-driven General Managers to pilot the affairs in some of its branches located in Lagos Island and Mainland.

• This person must possess a minimum of a First Degree and at least 8 years’ experience within the hospitality industry.

• Possession of a higher degree with some professional certifications will be an advantage.

• Having worked in similar position will be a great advantage.

• Duties and Responsibilities

• Oversee the operations functions of the hotel, as per the Organizational chart.

• Hold regular briefings and meetings with all heads of departments.

• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.

• Lead all key property issues including capital projects, customer service, and refurbishment.

• Handling complaints, and overseeing the service recovery procedures.

• Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget.

• Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

• Ensure all decisions are made in the best interest of the hotels and management.

• Deliver hotel budget goals and set other short and long-term strategic goals for the property.

• Developing improvement actions, and carrying out cost savings.

• A strong understanding of P&L statements and the ability to react with impactful strategies

• Closely monitor the otel’s business reports daily and make decisions accordingly.

• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.

• Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.

• Prepare a monthly financial report for the owners and stakeholders.

• Draw up plans and budgets (revenues, costs, etc.) for the owners.

• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.

• Act as a final decision maker in hiring a key staff.

• Coordination with HOD’s for the execution of all activities and functions.

• Overseeing and managing all departments and working closely with department heads daily.

• Manage and develop the Hotel Executive team to ensure career progression and development.

• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.

• Provide effective leadership to hotel team members.

• Lead in all aspects of business planning.

• Respond to audits to ensure continual improvement is achieved.

• Corporate client handling and taking part in new client acquisition along with the sales team whenever required.

• Assisting in residential sales as and when required and developing strong sales prospects.

• Responsible for safeguarding the quality of operations both (internal & external audits).

• Responsible for legalization, Occupational Health &Safety Act, fire regulations, and other legal requirements.

Application Closing Date

10th November, 2026.