General Manager

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why you’ll love Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

What drives our operations? Our people! Paraguay is a well-established and strategically important market for us, where we have been operating for more than five years. In this role, the focus is on protecting and extending market leadership, accelerating sustainable profitability, sharpening operational discipline, and continuing to develop a high-performing local organisation.

As General Manager, you will be fully accountable for Bolt's performance and long-term success in Paraguay. You will own the country strategy, P&L delivery, operational excellence, regulatory positioning, and people leadership. Acting as the face and voice of Bolt in the market, you will work closely with regional and HQ teams to drive continued growth, efficiency, and market leadership.

Main tasks and responsibilities

• Own the country strategy and annual business planning end to end — spotting market trends, risks, and opportunities, and protecting and extending Bolt's leadership in a mature market. Own the P&L line by line — delivering against OKRs, allocating capital to the highest-ROI opportunities, and driving cost discipline and a lean, efficient organisation.
• Lead the driver (supply) side across earnings, experience, loyalty, and growth — optimising driver economics, maintaining high support standards, and growing the driver base.
• Drive the rider (demand) side — strengthening competitive positioning, setting and executing rider quality standards, and unlocking expansion and offer-optimisation opportunities with clear KPIs.
• Build and develop a high-performing local team — hiring to the highest bar, coaching with sharp feedback, building succession, and fostering a culture of performance, learning, and integrity.
• Act as the face of Bolt in Paraguay — owning Government Relations, maintaining strong relationships with regulators and stakeholders, and leading PR, employer branding, and social-responsibility efforts.
• Collaborate across the central and regional matrix — partnering with HQ teams (Product, Legal, FP&A, Marketing, People) to execute key initiatives, supporting Corporate Development on deals, and operationalising partnerships.

About you

• 10+ years of professional experience, with a strong track record of leadership in commercial, operational, or general management roles.
• Proven P&L ownership in a complex, fast-moving environment — ideally tech, mobility, marketplaces, consulting, retail, or financial services.
• Experience working with multi-functional teams in a matrixed organisation with regional and HQ stakeholders.
• Strong commercial acumen and analytical rigour; comfortable making data-driven decisions and challenging assumptions.
• Hands-on operator — equally comfortable setting strategy and getting into the detail when execution requires it.
• Excellent communicator and influencer, able to represent Bolt with regulators, media, partners, and senior stakeholders.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.