About this role
Role: General Manager
Role Summary: The General Manager oversees the entire restaurant operation, driving profitability, customer satisfaction, and staff performance. Candidates must have prior leadership experience in a top restaurant or hospitality group, with a track record of operational excellence and team management.
Key Responsibilities
- Lead all departments (kitchen, floor, bar, HR, finance) to achieve business goals.
- Develop and implement strategies to maximize revenue and customer loyalty.
- Monitor financial performance, budgets, and cost control.
- Ensure compliance with health, safety, and labor regulations.
- Recruit, train, and motivate staff to maintain high standards.
- Represent the restaurant brand, fostering relationships with VIP clients and partners.
- Drive innovation in service delivery and guest experience.
Qualifications
- 5+ years’ management experience in a top-tier restaurant or hospitality chain.
- Strong business acumen and financial management skills.
- Proven ability to lead diverse teams and resolve conflicts.
- Excellent communication and decision-making skills.
- Passion for hospitality and customer service excellence.