About this role
General Maintenance Technician
Location: Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Region: MEA SPAC
Reference: REF118506M
Company Description Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre.
Job Description
Prime Function:
- Assist the Engineering Supervisor & other team members of Engineering in maintenance and care of all the equipment.
- Maintain quality of work in order to meet the standards.
- To control and check all the equipment.
- Ensure to work according to the policies and procedures of the hotel.
- Ensure to handle and maintain all equipments properly.
- Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.
- To abide by the mission statement of the Company and of the department.
Key Responsibilities
-
Engineering Planning
-
Assist the Chief Engineer to identify the major facilities and equipment requirements for the department and the property.
-
Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety of equipment.
-
People Management
-
Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
-
Provide effective support to the team to enable them to deliver effective and efficient services.
-
Respond to queries by resolving issues in a timely and efficient manner.
-
Motivate and develop the team to ensure smooth functioning of the department.
-
Additional Information
-
High school diploma or equivalent
-
Trade certificate or minimum 1 year of hands-on experience in general maintenance.
-
Knowledge of various building systems (HVAC, electrical, plumbing, etc.)
-
Familiarity with safety regulations and procedures
-
Strong problem-solving and troubleshooting skills
-
Excellent communication and customer service abilities