About this role
About the Role A General Assistant will provide comprehensive customer service in-store, assist with merchandising, shelf price labelling and housekeeping within the designated area of responsibility. The role supports store operations and ensures a safe and orderly shopping environment. What You'll Do
- Advise and assist Customers on correct products and queries.
- Assist with and resolve Customer complaints.
- Maintain Merchandising Standards: bulk stock area merchandised safely and according to Store layout plan.
- Ensure your area is fully merchandised according to Store layout and planograms.
- Housekeeping: keep area free of obstacles; stock is merchandised promptly after receipt; ensure customers can enter/exit aisles safely.
- Ensure correct shelf price labelling within your area of responsibility.
- Complete the required checklists when on duty (Canteen and Toilet/Showers schedule).
- Safety (OHSA) compliance: use of safety gear and ensure safety of customers and staff within your area.
- Ensure stock in your area is safely merchandised so customers and colleagues can move safely within Store.
- Report discrepancies to the Store Manager.
- Manage Stock Loss: report damaged stock within your area to the Store Manager. What We're Looking For
- Minimum Grade 10 or NQF 3 and 1 year of work-related experience or Grade 12 with no related work experience.
- Ability to communicate in English and the dominant language spoken in the geographical area.
- Valid South African ID or work permit.
- Ability to perform basic calculations accurately.
- Willingness to work shifts, weekends and public holidays.
- Ability to work under pressure.