About this role
About the Role The General Assistant provides comprehensive customer service in-store and supports merchandising, shelf price labelling and housekeeping within a designated area of responsibility. What You'll Do
- Deliver excellent customer service by advising and assisting customers on correct products and queries, and help resolve any complaints.
- Merchandise stock safely according to the store layout and planograms; ensure shelf price labelling is accurate.
- Maintain housekeeping in your area: keep aisles clear, merchandise stock promptly after receipt, and ensure customers can enter and leave your aisle safely.
- Complete required checklists when on duty (including canteen and toilet/showers schedule) and comply with Safety (OHSA) requirements, using safety gear as needed.
- Report any discrepancies or damaged stock to the Store Manager and support stock loss management to keep stock safe for customers and staff.
- Demonstrate integrity, accuracy and client focus in daily duties and actively engage in personal development opportunities. What We're Looking For
- Minimum education: Grade 10 or NQF 3, with 1 year of work-related experience; or Grade 12 with no related work experience.
- Ability to communicate in English and the dominant language spoken in the area.
- Valid South African ID or work permit.
- Ability to perform basic calculations accurately.
- Willingness to work shifts, weekends and public holidays; able to work under pressure.
- Basic customer service and merchandising skills; attentive to detail and safety.