About this role
GAIA Culinary - Service Team
We are seeking enthusiastic individuals to join our Service Team.
As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.
Key Responsibilities
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Welcome guest with a friendly, positive and professional attitude
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Take food and beverage orders accurately and efficiently
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Collaborate with kitchen team to ensure accurate order fulfilment
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Ensure guest satisfaction by checking in with diners and addressing any concerns
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Maintain a clean and organized dining area
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Operating of POS system for processing of payments
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Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
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Any other duties as assigned
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Key Requirements
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Prior working experience in the food and beverage industry would be advantageous
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Possess a valid Food Safety Level 1 Certificate
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Demonstrated excellence in customer service
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Strong communication and people skills
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Well-groomed with a pleasant disposition
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Ability to thrive in a fast-paced environment
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Attention to detail and a proactive, can-do attitude
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Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
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Open to permanent part-time as well (able to commit min. 2-3 days per week, including at least 1 weekend. $13-15 per hour)
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If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.
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Candidates with 3 years of experience and above may be considered for the Senior position.