About this role
FX Sales Retention Agent (Mandarin) – Dubai
Overview
A financial/FX broker led by a management team with 20+ years' experience is hiring a Mandarin-speaking Retention Agent in Dubai to grow and retain a portfolio of trading clients.
Responsibilities
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Promote FX and CFD products to new and existing clients
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Build long-term client relationships to drive retention and account growth
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Convert leads into active, loyal traders
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Increase upsell and cross-sell across the portfolio
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Deliver high-level service across the client lifecycle
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Stay current on markets, trading conditions and product updates
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Consistently hit sales and retention targets
Requirements
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Native or fluent Mandarin, spoken and written
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Previous FX/CFD industry experience (mandatory)
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Retention experience within a Forex/CFD broker
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Strong sales, negotiation and objection handling
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Experience managing client portfolios; good CRM skills
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Familiar with trading platforms and financial markets
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What's offered
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USD 3,000–4,000 net/month plus uncapped commission
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Full relocation package to Dubai
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Flight tickets/relocation support to Dubai
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Dynamic, multicultural team
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Ongoing training, coaching and career development
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Position details
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Salary: USD 3,000–4,000 net per month + uncapped commission
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Location: Dubai, UAE
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Work mode: Onsite
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Job Type: Full time – Permanent
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Experience: Retention in a Forex/CFD broker (mandatory)
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Skills: FX Retention, Portfolio Management, Mandarin, Forex/CFD, Upselling, CRM
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Industry: Forex/FX