About this role
Job title: Fund Operations Associate
About the Role Support Private Equity / Real Estate / Hedge Fund operations, focusing on fund accounting, reporting, and investor communications. You will manage bookkeeping, journal postings, financial statements, capital calls and distributions, cash management, and portfolio valuation to deliver accurate Fund and Investor Reports and meet SLAs.
What You'll Do Work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements; management fee, carried interest and expense calculation & posting; Capital Calls processes (memo preparation, LC openings, LP follow up for funding); Distributions (distribution working, LP memo preparation, fund transfer wires, LC repayments); Reconciliation (cash reconciliation, cash tracking, posting entries, cash reporting); Tracking of capital transactions; Valuation of Portfolio Investments; Prepare and submit Fund and Investor Reports per SLA; Meet TAT and deliver error-free services; Work on partnership accounting applications; Contribute to process improvements and maintain a professional team environment. Provide operational support for client interactions and support processes, including fielding inquiries via phone/email; document end-user information; update availability in RAVE; record, track and resolve queries; follow standard processes; escalate issues to Team Leader; maintain knowledge bases; participate in product trainings and learning opportunities; ensure compliance with contracts and SLAs.
What We're Looking For Very good understanding of Financial Accounting. General understanding of Capital Markets. General understanding of Banking. General understanding of Private Equity / Real Estate / Hedge Funds. Hands-on experience of Private Equity / Real Estate / Hedge Funds systems. Reasonable understanding of PE/RE/HF processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements. Advanced knowledge of MS Office tools. Very good written & spoken communication skills. Good Analytical Skills & problem solving skills. Pro-active & Positive Attitude. Ability to Work efficiently and effectively in a team. Excellent Customer facing Skills and Ability to build Rapport with Clients. Have the ability to escalate issues on time to ensure quick resolution. Good phone & email etiquettes. Experience with customer support software and ticketing systems (RAVE) is a plus.
Nice to Have Hands-on experience with fund accounting applications and PE/RE/HF workflows. Knowledge of RAVE or similar tracking systems. Prior experience in a client-facing finance operations role.