Functional Analyst I (Remote)

Functional Analyst I (Remote)

Job ID: 22558

Job Function: Operations

Location: Baltimore, MD, United States

Campus: Baltimore, MD

Career Band: BDA

Status: Full-Time

Resp & Qualifications

PURPOSE: Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.

ESSENTIAL FUNCTIONS:

• Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution. Collecting and analyzing member information to update primary/secondary coverage to support coordination of benefits between policies.
• Supports operations systems by providing operating information to customers; answering questions; providing training.
• Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
• Verifies operations systems by developing testing methods; conducting and documenting tests.
• Improves operations analysis job knowledge by attending training sessions; reading technical publications.

QUALIFICATIONS

• Education Level: Bachelor's Degree in Business Administration OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

• Experience: 2 years experience in (level 2 or above) operational role.

• Knowledge, Skills and Abilities (KSAs)

• Ability to recognize, analyze, and solve a variety of problems.

• Highly proficient in Microsoft Office and similar applications.

• Organized, detail-oriented while meeting strict deadlines.

• Excellent communication skills both written and verbal.

• Demonstrate ability to work independently.

• Salary Range: $47,448 - $94,237

• Salary Range Disclaimer

• The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

• Department

• FEHBP Program Management

• Equal Employment Opportunity

• CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

• Federal Disc/Physical Demand

• Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

• The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

• Sponsorship in US

• Must be eligible to work in the U.S. without Sponsorship.

• Not finding the right job?

• Stay informed about future openings by joining one of our Talent Networks!

• Learn more about Business Operations

• Related Careers

• Senior Business Analyst (Remote)

• Marketing Automation Specialist (Hybrid)

• Senior Data Analyst (Remote)

• Functional Analyst I (Remote)

• Business Analyst -Enrollment (Remote)

• Program Manager - Medicare Advantage (Hybrid)

• Program Manager, ACA & BHP (Hybrid)

• Program Manager, Medicaid (Hybrid)

• Software QA/Senior Test Analyst (Hybrid)

• Senior Business Analyst (Hybrid)

• Frequent Job Searches

• Recently Viewed Jobs

• Most Recent Job Searches

• Relevant Jobs

• Personalize This Site

• Create Job Alert

• My Applications

• About Us

• Company Overview

• Our History

• Awards & Recognition

• Corporate Offices & Locations

• Service Area Map

• News Releases

• Cybersecurity

• Doing Business with CareFirst

• Transforming Healthcare

• Mission Report

• Community Partnership

• Careers

• Jobs at CareFirst

• Join Our Team

• Why Work at CareFirst

• Internships

• Legal & Mandates

• ACA Rate Increase Justification

• Patient Rights & Responsibilities

• HIPAA

• Health Care Fraud Prevention

• Member's Privacy Policy

• Quality Improvement

• Transparency in Coverage

• Mental Health Parity

• MD Proposed Rate Increase Law

• Virginia Claims or Coverage Denials

• Machine Readable Data

• Nondiscrimination Notice and Foreign Language Assistance

• Summary of Preventive Services

• Media

• Multimedia Resources

• Healthcare Resources

• Media Inquiries

• Other Information

• Community

• Health Insurance Glossary

• Contact Us

• Site Map

• Language Assistance Available

• English

• አማርኛ

• للغة العربية

• বাংলা

• 中文繁体

• فارسی

• Français

• Deutsch

• हिन्दी

• Igbo

• Italian

• 한국어

• Diné Bizaad

• नेपाली

• Português

• Русский

• Samoa

• српски

• Español

• Tagalog

• اردو

• Tiếng Việt