About this role
About the Role As a Full Time Sales Supervisor at Dr. Martens Fashion Show in Las Vegas, you will lead the store team on the sales floor and partner with store management to drive exceptional customer service, sales performance, and brand standards across the Americas region. What You'll Do
- Deliver exceptional customer service by leading the sales floor and fostering team selling.
- Elevate customer service by greeting store customers, sharing brand knowledge, and seeking to understand customer needs.
- Act as a role model to encourage a positive and productive work environment.
- Ensure the team is aware of business goals and KPIs and implement a strategy to attain sales goals.
- Assist in training new sales staff on job duties and product knowledge.
- Assist with daily store operations including opening/closing, balancing the register, and making bank deposits.
- Assist with operational tasks and physical inventories.
- Assist with merchandising to meet Brand Marketing guidelines and enhance product appeal.
- Work with the retail stock team to receive, maintain, and replenish in-store stock by maximizing organization and efficiency. What We're Looking For
- 1+ year supervisory experience, preferably within footwear.
- Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems; MPOS experience is a plus.
- Demonstrated understanding of basic math, including the ability to calculate percentages.
- Clear and professional communication with a broad customer base.
- Excellent interpersonal skills; approachable and polite.
- Able to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
- Punctual in adherence to scheduled shift times.
- International/domestic travel: 0%. Nice to Have
- MPOS experience (plus).
- Experience in footwear retail environment is a plus. Compensation & Benefits
- Salary: Competitive