Full-Time Retail Park Store Associate

About the Role Join Western National Parks as a Full-Time Retail Park Store Associate at the Carlsbad Caverns National Park Store in Carlsbad, NM. You will help run daily store operations, deliver outstanding customer service, and support park visitors while representing WNP and the NPS. What You'll Do

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist retail manager(s) with inventory, receiving, stocking, cleaning, organizing and merchandising.
• Responsible for clean and effective merchandising of products.
• Become an expert in the educational value of store products and communicate the significance to store visitors.
• Assist with special events, after normal business hours and on weekends.
• Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
• Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences. What We're Looking For
• High School diploma or GED required—unless currently a high school student.
• Prior retail and point of sale system experience (preferred).
• Prior supervisory experience (preferred).
• Valid REAL ID driver's license.
• Computer skills including Internet, databases, and Microsoft Office suite (Word, Excel, PowerPoint, Outlook, SharePoint).
• Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
• Planning, organization, analyzation, problem solving, multitasking, and communication.
• Knowledge of applicable federal and state laws, and professional business standards.
• Ability to pass NPS background check to obtain necessary security clearance. Nice to Have
• Occasional travel may be required to various local events or speaking engagements; occasional overnight trips may be required.
• May be required to use personal or company vehicles. Compensation & Benefits
• Pay rate: $15.75 – $16.55 per hour.
• Eligible for: Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
• Company Paid Benefits: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
• Eleven paid holidays, one paid personal day, accrued paid vacation, and sick time.
• Employee discounts: 15% off employee purchases in-store.
• Employee referral bonuses.