Full-time Coordinator

Position Summary

The Department of Neurology is currently looking for an experienced and energetic Full-time Coordinator. The practice coordinator will maintain quality of operations and report to the Practice Manager. You will be providing our medical practice with administrative support, assist with the day-to-day practice operations ensuring the highest level of customer service delivery, practice, support, and patient confidentiality. This position does require flexibility in shift hours

Responsibilities

• Provide assistance in the day-to-day administration of the department.
• Ensure timely and smooth patient flow, monitor physician schedules in EPIC
• Review weekly schedules and adjust the schedules as needed.
• Assisting Practice Manager with opening and closing provider schedules on EPIC
• Supervise clinical support staff in the absence of Practice Manager
• Answer telephones, route callers, take messages and provide routine information to callers in a professional and efficient manner.
• Schedule patient appointments, prioritizing new patients with the nurse navigator.
• Obtain medical records from external facilities.
• Verify insurance coverage, pre-certify/authorize patient visits and procedures as needed.
• Process pathology requests, internal and external requests
• Process Optune requests
• Sorting and distributing the division’s mail to respective recipients.
• Acting as back-up for Telemed during business hours
• Perform financial transactions and related functions when appropriate.
• Perform other related duties and responsibilities as assigned/requested.

Minimum Qualifications

• Requires a bachelor's degree or equivalent in education and experience

Preferred Qualifications

• Two years of related experience.

Other Requirements

• Manage time appropriately to meet patient and department needs.
• Ability to work independently and as a team member.
• Conforms to all applicable HIPAA, Billing compliance and safety guidelines.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.