About this role
About the Role Western National Parks (WNP) is seeking a Full-Time, Assistant Retail Park Store Manager to help drive the daily retail operations of the Carlsbad Caverns National Park Store in Carlsbad, New Mexico. The role focuses on sales growth, excellent visitor service, and building positive relationships with NPS partners to support park experiences and education initiatives. What You'll Do
- Support the management of all day-to-day retail store operations.
- Provide excellent visitor and customer service.
- Manage store inventory levels, facilities, and other assets.
- Responsible for clean and effective merchandising of products.
- Help train, lead, and retain staff.
- Monitor and help drive store initiatives to reach financial goals.
- Conduct physical inventory cycle and year-end counts to ensure accurate inventory.
- Analyze and provide recommendations on store profit and loss statements and budgets.
- Collaborate with NPS and WNP Home Office staff to develop educational retail sales products that engage visitors.
- Conduct daily, weekly, and monthly sales monitoring and reporting.
- Supervise volunteer and WNP staff members.
- Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences. What We're Looking For
- High School diploma or GED required.
- Prior retail and POS System experience (preferred).
- Prior supervisory experience (preferred).
- Valid REAL ID driver’s license.
- Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
- Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
- Planning, organization, analyzation, problem solving, multitasking, and communication.
- Knowledge of applicable Federal and state laws, and professional business standards.
- Ability to pass NPS background check to obtain necessary security clearance. Compensation & Benefits
- Salary range: $22.55 - $27.05 per hour.
- Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA, PPO Dental, Vision, Flex Medical Savings Plan, Dependent Care Savings Plan, Optional Voluntary Term Life, and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
- Company Paid Benefits include: Short- & Long-Term Disability, a $50,000 Employee Group Life policy, EAP, and Health & Wellness resources.
- Eleven paid holidays, additional paid personal day, accrued paid vacation, and sick time.
- Employee Appreciation: 15% Discount on employee purchases in-store.
- Employee Referral Bonuses