Fuel Station Manager

Section: About the Role

• BlueBrain Services Limited is a human resources, capacity-building, and project management consulting firm. The company is seeking a Fuel Station Manager to oversee daily station operations, sales and financial reporting, fuel inventory, staff supervision, customer service, and regulatory compliance.

Section: Key Responsibilities

• Supervise daily station operations, ensuring efficient service delivery and adherence to approved operating hours.
• Monitor fuel dispensing activities, pumps, equipment, staff coverage, fuel deliveries, and offloading processes.
• Reconcile opening stock, deliveries, sales, and closing stock, investigating shortages, discrepancies, leakages, and potential losses.
• Verify fuel deliveries and maintain accurate records of fuel receipts, stock movements, and sales by product type.
• Implement controls to prevent fuel theft, unauthorised dispensing, and inventory losses.
• Monitor daily sales and supervise cash handling, POS transactions, transfers, and other approved payment methods.
• Ensure sales proceeds are properly accounted for and remitted in line with company procedures.
• Reconcile sales records with pump readings, shift reports, payment records, and stock movements.
• Prepare daily, weekly, and monthly sales, financial, and operational reports.
• Monitor revenue, expenses, losses, and financial irregularities, reporting suspected fraud where necessary.
• Ensure approved fuel prices are correctly displayed and applied.
• Supervise fuel attendants, cashiers, shift supervisors, cleaners, security personnel, and other station staff.
• Prepare duty rosters, monitor staff attendance and performance, and ensure adequate shift coverage.
• Train staff on customer service, fuel dispensing, cash handling, safety, and company policies.
• Promote teamwork, professionalism, accountability, and compliance with operational procedures.
• Enforce fire safety, fuel handling, spill prevention, emergency response, and environmental protection procedures.
• Ensure safety equipment and personal protective equipment are available and properly maintained.
• Report and respond appropriately to spills, leaks, accidents, fire hazards, and other safety incidents.
• Ensure compliance with applicable Nigerian petroleum-sector regulations and NMDPRA requirements.
• Maintain excellent customer service, resolve complaints, and identify opportunities to improve customer satisfaction and sales.
• Monitor market conditions, competitor activities, and commercial opportunities.
• Oversee the maintenance of pumps, generators, tanks, dispensers, buildings, forecourts, and other station facilities.
• Maintain records of maintenance, repairs, inspections, permits, licences, staff attendance, expenses, and incidents.
• Cooperate with authorised audits and inspections and implement management directives and standard operating procedures.
• Promptly report significant operational, financial, safety, and compliance risks.

Section: Requirements

• Minimum of a Bachelor's degree or HND in Business Administration, Accounting, Marketing, Management, Economics, or another relevant discipline. Candidates with an OND or equivalent may be considered with substantial relevant fuel station management experience.
• Minimum of 3–5 years of relevant experience, preferably in fuel station operations, retail management, or petroleum product distribution.
• At least 2 years in a supervisory or managerial role is preferred.
• Proven experience in fuel stock reconciliation, sales monitoring, cash management, and inventory control.
• Experience supervising shift-based teams and managing staff performance.
• Demonstrated experience preparing sales reports and reconciling financial and operational records.
• Familiarity with fuel dispensing systems, pump readings, tank dipping, and delivery documentation is an advantage.
• Knowledge of applicable Nigerian petroleum-sector regulations and operational requirements.
• Relevant training in retail operations, inventory management, accounting, health and safety, or petroleum station operations is an advantage.
• Strong leadership, staff management, financial reconciliation, inventory control, and analytical skills.
• Proficiency in Microsoft Excel and other relevant reporting tools.
• Excellent customer service, complaint-resolution, communication, and interpersonal skills.
• Strong organisational and time-management skills, integrity, accountability, and attention to detail.
• Ability to identify and prevent fraud, stock losses, and operational irregularities.
• Knowledge of occupational health, fire safety, and environmental protection practices.
• Ability to work under pressure and make sound operational decisions.
• Willingness to work shifts, weekends, and public holidays when required.
• Ability to handle financial and operational records responsibly, enforce rules fairly, and participate in safety training and operational assessments.
• Willingness to undergo reference checks and verification of qualifications and previous employment.