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Front Office Senior Receptionist

Mövenpick Hotel & Resort Al Bida’a Kuwait
Mövenpick Kuwait Al Bidaa, Kuwait City, Kuwait Posted Sep 28, 2026
On-site

About this role

Front Office Senior Receptionist

Job Schedule Full-Time

Job Type Permanent

Brands MOVENPICK

Job Category Rooms

Location

Mövenpick Kuwait Al Bidaa, Kuwait City, Kuwait

ExternalReference REF8872V

Front Office Senior Receptionist (Arabic Speaker)

Region MEA SPAC

Company Description

Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.

Job Description

Front Office Senior Receptionist

First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.

What you will be doing:

  • Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.
  • Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.
  • Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.
  • Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.

Qualifications

Your experience and skills include:

  • Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required

  • Proficiency with Opera property management system or related hotel management software

  • Fluency in English and Arabic; additional languages are a plus

  • Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment

  • Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently

  • Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously

  • Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction

  • Additional Information

What is in it for you:

  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
  • Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.

Our commitment to Diversity & Inclusion:

  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Why work for Accor?

  • We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

  • By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

  • Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

  • LET YOUR PASSION SHINE

  • We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

  • LEARN ABOUT US

  • Let your passion shine

  • We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

  • JOIN US

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