Front Office Representative

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Introduction

We are seeking a professional and approachable Front Office Representative to support reception activities, assist visitors, and help maintain efficient daily office operations. The ideal candidate enjoys working with people, stays organized, and provides a welcoming first impression for customers and guests.

Responsibilities

• Welcome visitors, guests, and customers in a courteous manner.

• Answer and direct incoming phone calls and general inquiries.

• Provide accurate information and direct visitors to the appropriate team members.

• Assist with appointment scheduling and meeting coordination.

• Maintain an organized and professional front office area.

• Receive, sort, and distribute mail and office correspondence.

• Assist with filing, data entry, document preparation, and recordkeeping.

• Communicate messages and requests to the appropriate departments.

• Provide general administrative support to office personnel.

• Help ensure front office procedures are followed consistently.

What We Offer

• Competitive compensation.

• Training and professional development opportunities.

• Welcoming and supportive workplace.

• Opportunities for career growth and advancement.

• Valuable experience in reception, administration, and customer service.

Qualifications

• Strong verbal and written communication skills.

• Friendly, professional, and service-oriented demeanor.

• Excellent organizational and time-management abilities.

• Attention to detail and accuracy.

• Ability to multitask and manage changing priorities.

• Basic computer and administrative skills.

• Reliable, punctual, and dependable work ethic.

• Ability to work independently and collaboratively.

• High school diploma or equivalent preferred.

• Previous reception, office, or customer service experience is helpful but not required.

• Entry-level candidates are welcome; training provided.

Additional Information

• Competitive Salary: $50,000 – $55,000 annually.

• Career Growth Opportunities: Clear pathways for professional advancement and long-term development.

• Professional Training: Opportunities to strengthen communication, leadership, and client relationship skills.

• Skill Development: Gain valuable experience in brand representation, business communication, teamwork, and strategic thinking.

• Supportive Team Environment: Work alongside ambitious professionals who value collaboration and shared success.

• Meaningful Contributions: Take on responsibilities that directly support business relationships and brand growth.

• Professional Exposure: Develop transferable skills and gain insight into a fast-paced, evolving business environment.