About this role
Front Office Internship - Kimpton Vividora
Hotel Brand: Kimpton Location: Spain, Barcelona Hotel: KI - Vividora Hotel (BCNKI), Carrer del Duc 15, 08002 Job number: 169542 Hiring Salary: EUR 0,00 - 0,00 YEARLY
What’s the internship? As Front Office intern, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll be supervised by the Front Office Team.
Your day-to-day
- Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
- Check guests in, issue room keys, provide information on hotel services and room location.
- Ensure required identification is taken from guests at check-in in line with local legislative requirements.
- Answer phones in a prompt and courteous manner.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
What we need from you
- Currently studying a bachelor’s degree in hospitality or related field.
- Possibility to sign an agreement with your school for 4 months preferably.
- Previous hotel knowledge and experience in operational departments will be valuable.
- Must be fluent in English.
- Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to expect from us
- Economic compensation.
- Uniform and laundry service for the uniform.
- Training programmes and access to IHG’s training tool.
- Meals included on shift.
- Cool environment and lots of fun! ??
Important information: The salary for this role is displayed above. Placement within the range depends on experience, skills and qualifications. Salary progression is based on performance and position within the range. If a collective agreement applies for this vacancy you will be shared this information prior to the interview.
Hiring Salary: EUR 0,00 - 0,00 YEARLY