Front Office Intern

Banyan Tree Dubai

The Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

The Opportunity

We are looking for an enthusiastic & passionate Front Office Intern to join our team at Banyan Tree Dubai.

This is an exciting opportunity for hospitality students looking to gain hands-on experience in a luxury hotel environment, develop their guest service skills & discover the art of creating exceptional guest experiences.

Working alongside our experienced Front Office team, you will gain valuable exposure to daily hotel operations, guest relations & the personalised service that defines luxury hospitality.

Possible Start Date: February 2027

What You'll Be Doing

• Welcome guests warmly & assist in creating memorable arrival and departure experiences.
• Support the Front Office team with daily operations, including guest check-ins, check-outs & enquiries.
• Learn & apply luxury hospitality service standards while delivering personalised guest experiences.
• Assist with guest requests, providing accurate information about hotel facilities, services & local attractions.
• Gain exposure to Front Desk, Guest Relations, Concierge & other Front Office functions.
• Develop an understanding of hotel reservation systems, guest profiles & operational procedures.
• Work collaboratively with colleagues across departments to ensure seamless guest experiences.
• Handle guest information with professionalism, discretion & confidentiality.
• Participate in training & development opportunities throughout your internship.

What You'll Gain

• Practical experience within a luxury hospitality environment.
• Exposure to international guest service standards & Front Office operations.
• Guidance & mentorship from experienced hospitality professionals.
• Opportunities to develop your communication, problem-solving & guest relations skills.
• Experience working in a dynamic, multicultural team.
• A valuable foundation for your future career in hospitality.

Your Journey Starts Here

At Banyan Tree Dubai, we believe that exceptional guest experiences begin with genuine connections, thoughtful service & passionate people.

If you're curious, eager to learn & ready to take your first steps into the world of luxury hospitality, we'd love to hear from you.

Apply now & begin your hospitality journey with Banyan Tree Dubai.

Qualifications

• Who We're Looking For

• Currently pursuing a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management or a related field.

• A genuine passion for cooking, food preparation & the culinary arts.

• A positive attitude, willingness to learn & enthusiasm for working in a professional kitchen.

• Basic knowledge of culinary techniques, ingredients & food safety practices would be an advantage.

• Good communication skills in English.

• A team player who enjoys working in a dynamic, multicultural environment.

• Creativity, attention to detail & a willingness to explore different cuisines & cooking techniques.

• Ability to work in a fast-paced kitchen environment while maintaining high standards of quality & hygiene.

• Previous culinary or kitchen experience is an advantage but not essential.

Additional Information

Why Join Us:

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
• The opportunity to challenge the norm and work in a rewarding environment, building global brand
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work