Front of House Usher
About this role
About the Role LIU is seeking a Front of House Usher to assist patrons, guide them to their seats, and support front-of-house operations for performances. The role involves customer service as a front-facing team member, with responsibilities including setup, breakdown, and ticket scanning.
What You'll Do
- Assist patrons as they enter the building and help guests find their seats.
- Assist with setup, breakdown, and ticket scanning.
- Sell merchandise during performances.
- Help managers with crowd control for VIP events, Meet & Greet, and with main setup for each performance.
- Light lifting up to 25 lbs.
- In emergency situations, help the house manager guide all patrons out of the theater calmly and orderly.
What We're Looking For
- Able to work well under pressure in a fast-paced environment.
- Customer service experience.
- Excellent communication skills.
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