About this role
Front of House Staff
Sixwings Restaurant is a popular casual restaurant, café, and fast-food spot in Nigeria known for its vibrant yellow decor, juicy burgers, loaded fries, pasta, rice meals, and thick milkshakes.
We are recruiting to fill the position below:
Job Position: Front of House Staff
Job Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- The Front of House Staff is responsible for delivering exceptional customer service by welcoming guests, managing reservations, ensuring a smooth dining experience, and maintaining a clean, comfortable, and professional environment.
- The role requires excellent communication skills, attention to detail, and a strong commitment to guest satisfaction.
Key Responsibilities
- Welcome and greet guests warmly.
- Provide menus, explain specials, and guide guests to their seats.
- Attend to guest inquiries, complaints, and requests professionally.
- Take and process accurate food and drink orders.
- Serve meals and beverages according to standards.
- Manage reservations, seating plans, and waiting lists.
- Maintain cleanliness in the dining and lobby areas.
- Assist with opening and closing procedures.
- Handle cash and process payments accurately.
- Follow all food safety, hygiene, and sanitation rules.
Qualifications & Requirements
- Minimum of an SSCE / OND / BSC qualification.
- Experience in hospitality or customer service is an advantage.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast?paced environment.
- Neat appearance and professional conduct.
- Basic math and POS operation skills.
- Reliable, punctual, and a team player.
Key Competencies:
- Customer service excellence
- Communication skills
- Problem?solving
- Teamwork and coordination
- Attention to detail
- Time management
- Ability to work under pressure.
Salary
N150,000 monthly.