About this role
About the Role We are seeking a motivated Front Desk Secretary to join our medical practice at Neuro-Diagnostics Medical. You will manage a fast-paced front desk, provide exceptional patient service, assist with medical paperwork, and support scheduling and records across multiple office locations. What You'll Do
- Greet patients and visitors, check them in/out, and direct them to the appropriate healthcare provider
- Manage patient records using the electronic medical record (EMR) system
- Schedule future and follow-up appointments based on patient needs
- Coordinate referrals and care with other providers; handle patient communications via calls/emails/messages
- Verify and update insurance information; assist with billing questions with the back office team
- Scan/sort mail and maintain a clean, organized office environment
- Travel to multiple offices as required (Manhattan, Brooklyn, Staten Island, Jamaica Estates, Carle Place, Hauppauge, etc.)
- Arrive 30 minutes before clinic opens (830 AM) and ensure completion of daily administrative tasks
- Maintain professionalism and adhere to formal office dress code What We're Looking For
- Front desk/medical office experience; ability to multitask in a fast-paced environment
- Proficiency with email and electronic medical records systems (EMR)
- Flexibility to schedule and travel between multiple office locations
- Excellent communication and interpersonal skills; professional demeanor
- Bilingual: English required, Spanish preferred
- Must be able to commute consistently to various locations; arrive early
- Able to assist with daily office cleanup and basic administrative duties Nice to Have
- Spanish language proficiency (preferred) Compensation & Benefits
- Salary: $20-$22 per hour
- Full-time position
- No additional benefits information provided