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Front Desk Receptionist

The Planet Group
Worcester, Massachusetts Posted Oct 15, 2026
On-siteUSD 41,000 - 45,700 / year

About this role

Front Desk Receptionist

Direct Hire

Onsite- Worcester, MA

$41,000-45,700k +bonus opportunities + strong ESOP plan

Must Haves:

  • Basic computer skills ( Microsoft products such as Excel and Word)
  • Strong communication skills
  • Punctual, reliable and detail-oriented
  • Customer service mindset

Plus:

  • Front desk/receptionist or administrative experience
  • PowerPoint
  • Outlook

Job Title: Front Desk Receptionist

Reports To: Senior HR Manager

JOB SUMMARY

This position will manage incoming calls, greet visitors, and support the team with a variety of administrative tasks to keep daily operations running smoothly.

SUPERVISORY RESPONSIBILITIES:

None.

DUTIES/RESPONSIBILITIES:

The requirements listed below are representative of the essential duties required.

  • Answer and direct incoming phone calls in a professional and timely manner
  • Greet and assist visitors, ensuring a welcoming front desk experience
  • Handle incoming and outgoing mail and deliveries
  • Maintain a clean, organized reception area
  • Provide general administrative support (data entry, filing, document preparation, etc.)
  • Assist with office supplies inventory and ordering
  • Support internal teams with ad hoc tasks as needed
  • Other duties as required.

REQUIRED SKILLS/ABILITIES:

  • High School Diploma or equivalent.
  • 0-1 years experience
  • Position requires employee to utilize and understand simple formatting and use of Microsoft products (Excel, Word, PowerPoint)

EDUCATION AND EXPERIENCE:

  • Previous receptionist, front desk, or administrative experience preferred
  • Strong communication and interpersonal skills
  • Professional demeanor and customer-service mindset
  • Ability to multitask and stay organized in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Outlook, Excel)
  • Reliable, punctual, and detail-oriented

AFHR LI-MS1

EEO Statement

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process, and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org, or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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