Front Desk Receptionist

Front Desk Receptionist

Snapscale

Front Desk Receptionist

• Healthcare (Mexico)
• Mérida, Yucatán
• Full-time

Description

• Healthcare Virtual Assistants Wanted

• Onsite – Mérida, Mexico

• Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.

• This is a professional, long-term onsite role focused on patient care and operational excellence. New office, new computer equipment, friendly environment.

• Immediate positions available for qualified candidates. Don't miss this opportunity for stable employment!

What you’ll do

• Answer inbound patient calls

• Schedule and confirm appointments

• Navigate EMRs

• Verify insurance benefits (VOB)

• Support prescription refill workflows

• Who we’re looking for

• Experience in a clinic, doctor’s office, or hospital.

• Familiarity with medical terminology and medical billing is a plus.

• Proficient in English (B2 or higher) and Spanish.

• OR

• High-end customer service professionals with excellent phone presence

What we offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full-time schedule aligned with U.S. business hours.
• Stable on-site role with long-term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

Requirements

• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.