About this role
- Welcome and receive clients and visitors professionally.
- Answer incoming phone calls, direct calls, and take messages when necessary.
- Handle customer inquiries and ensure a positive reception experience.
- Coordinate appointments and inform the concerned employees of visitors' arrivals.
- Maintain an organized and presentable reception area.
- Prepare and organize documents using Microsoft Word.
- Maintain records and update daily reports using Microsoft Excel.
- Prepare professional presentations using Microsoft PowerPoint.
- Record and track the daily movements of company representatives, including departure and return times, for documentation purposes only.
- Maintain accurate and organized records of daily movements.
- Provide administrative support to the HR and Administration teams when required.
- Communicate effectively with employees, clients, and visitors.
Requirements
- Bachelor's degree or relevant educational qualification.
- 6 months to 1 year of experience in reception, customer service, or administrative support.
- Good command of English, both spoken and written.
- Good working knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to prepare clear and well-organized presentations.
- Good communication, interpersonal, and customer service skills.
- Professional appearance and a welcoming attitude.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize daily responsibilities.
- Commitment to confidentiality and accuracy when handling company information.