Front Desk Officer

Royash Dental Clinic

Royash Dental Clinic has been caring for healthy smiles since 1983. We provide comprehensive dental care for children, adults and families, offering services ranging from routine dental check-ups and professional teeth cleaning to fillings, root canal treatment, extractions, crowns and bridges, dentures, and cosmetic dentistry. Our focus is on delivering qua...

Front Desk Officer

• Job Type Full Time, Onsite
• Qualification BA/BSc/HND, OND
• Experience 0 - 1 years
• Location Lagos
• City Ogba
• Job Field Administration / Facilities, Customer Care, Success and Service

Royash Dental Clinic, Ogba, Lagos, is seeking a smart and personable individual to join our team as a Front Desk Officer. The ideal candidate should communicate well, be comfortable interacting with patients, have good computer skills and, most importantly, be willing to learn. The successful candidate will be responsible for attending to patients, managing Front Desk activities and providing routine administrative support. Previous Front Desk or healthcare experience is not required.

Key Responsibilities

• Welcome and attend to patients in a friendly and professional manner.
• Respond to telephone, WhatsApp and other patient enquiries.
• Book, confirm and follow up patient appointments.
• Assist with HMO documentation and authorisation processes.
• Handle routine billing and payment documentation.
• Maintain accurate Front Desk and patient records.
• Provide general Front Desk and administrative support as required.

Requirements

• OND/HND/Bachelor's degree in any discipline.
• NYSC members, fresh graduates and candidates with up to 1 year of work experience are welcome to apply.
• Good communication and interpersonal skills.
• Good computer skills, including the ability to use Microsoft Office applications.
• Organised, reliable and attentive to detail.
• Willingness to learn.