About this role
Key Responsibilities
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Serve as the first point of contact for clients, visitors, and partners.
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Welcome visitors professionally and direct them to the appropriate personnel.
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Respond promptly to customer enquiries via phone, email, WhatsApp, social media, and walk-ins.
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Manage customer onboarding and ensure a seamless client experience from enquiry to project completion.
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Schedule appointments, meetings, and customer consultations.
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Maintain accurate customer records and update the CRM system.