Front Desk Officer

Goldenbridge Asset Management - Front Desk Officer

Role Summary

• The Front Desk Officer is the first point of contact for clients, investors, regulators, and visitors. The role projects a professional, polished image of the firm while ensuring the reception area and front-office operations run smoothly and confidentially.

Key Responsibilities

Reception and visitor management:

• Greet and receive clients, investors, and guests courteously and professionally
• Maintain a visitor log, issue visitor passes, and notify staff of arrivals
• Keep the reception and waiting areas neat, presentable, and stocked with current company materials

Communications:

• Answer, screen, and route incoming calls and emails promptly
• Take accurate messages and follow up to ensure they are acted on
• Manage the general company email inbox and direct enquiries to the right department

Administrative support:

• Receive, log, and dispatch incoming and outgoing mail, couriers, and deliveries
• Book meeting rooms and assist with scheduling meetings and appointments
• Prepare meeting rooms and arrange refreshments for client and board meetings
• Maintain a filing system for correspondence and documents, following the firm’s records policy
• Support HR and Admin with basic tasks such as staff attendance records and onboarding logistics

Office operations:

• Monitor office supplies and raise purchase requests when needed

• Report facilities issues (power, air-conditioning, equipment) to the relevant team

• Support events, trainings, and strategy sessions with logistics and attendee coordination

• Compliance and confidentiality

• Handle client and company information with strict confidentiality

• Follow the firm’s security, access control, and data protection policies

• Escalate any suspicious visitors, calls, or requests to the appropriate office

Requirements

• Interested candidates should possess a Bachelor's Degree with 1-3 years experience.

Application Closing Date

31st October, 2026.