About this role
Front Desk Officer at Bravies Homz Limited
Bravies Homz Limited is a real estate company based in Abuja, Nigeria, committed to delivering quality property solutions and creating valuable real estate investment opportunities. We specialise in property sales, real estate development, and helping individuals and investors make informed decisions towards achieving their property ownership and investment goals.
Driven by integrity, excellence, innovation, and customer satisfaction, we are focused on building lasting relationships, delivering value, and contributing to the growth of the real estate sector in Nigeria and Across Africa
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Abuja (FCT)
Employment Type: Full-time
Department: Administration
Reports to: Administrative Manager / Human Resources Manager
Job Summary
- The Front Desk Officer is responsible for managing the reception area, welcoming visitors, answering telephone calls, responding to enquiries, and providing general administrative support.
- The successful candidate must be professional, courteous, well-organised, and able to create a positive first impression of the organisation.
Key Responsibilities
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Welcome and attend to visitors, clients, and business partners professionally.
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Answer incoming calls, direct calls to the appropriate departments, and take accurate messages.
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Respond to general enquiries and provide relevant information to visitors and clients.
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Manage appointments, meeting schedules, and visitor records.
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Receive, sort, and distribute incoming mail, deliveries, and official documents.
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Maintain a clean, organised, and presentable reception area.
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Maintain accurate records of visitors, calls, and appointments.
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Assist with photocopying, printing, filing, scanning, and other administrative tasks.
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Monitor office supplies and report shortages to the appropriate department.
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Maintain confidentiality when handling company and client information.
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Support the administrative team with other duties assigned by management.
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Key Performance Indicators (KPIs)
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Timeliness and professionalism in attending to visitors.
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Accuracy of visitor records and messages.
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Effective management of appointments and calls.
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Customer and visitor satisfaction.
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Maintenance of an organised reception area.
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Compliance with company procedures and confidentiality requirements.
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Qualifications and Experience
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Minimum of an OND or HND in Business Administration, Office Management, or a related field.
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1–2 years of experience in front desk operations, reception, or administration is an advantage.
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Good knowledge of Microsoft Word, Excel, email, and office equipment.
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Excellent verbal and written communication skills.
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Gender Preference: Female
Required Skills and Competencies:
- Excellent interpersonal and customer service skills.
- Professional appearance and conduct.
- Good telephone etiquette.
- Strong organisational and multitasking abilities.
- Attention to detail.
- Time management and punctuality.
- Discretion and confidentiality.
- Ability to remain calm and courteous under pressure.
Application Closing Date
31st October, 2026.