About this role
Front Desk / Customer Service Officer
About the Company
Smart Grace Business Enterprise deals in all kinds of imported shoes, clothes, and bags, and also operates as a general contractor and merchandise dealer.
Job Description
- Greet and thank guests in a sincere, friendly manner
- Check guests in on arrival and out on departure
- Post charges to the appropriate guest accounts
- Anticipate and address guests' needs, and resolve their problems and complaints
- Assist guests with disabilities
Requirements
- High school diploma or a suitable equivalent
- 1 or more years of front desk experience preferred
- Well-groomed, professional appearance
- Outstanding written and verbal communication skills
- Team player
- Must reside on the Lagos Mainland