About this role
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
Sono Bello is seeking a dynamic Consult
Experience
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Specialist (CES) with a passion for aesthetics to join our team. As the first point of contact for patients, the CES ensures an exceptional experience from start to finish. This high-energy, adaptable role is perfect for someone who thrives in a fast-paced environment and is passionate about aesthetics.
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Key Responsibilities:
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Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
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Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
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Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
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Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
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Collaborate with team members to identify patient success stories for online endorsements.
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Assist with patient inquiries and follow-ups, both pre- and post-operative.
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Support cross-selling of additional services by preparing quotes and consent forms, as needed.
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Required Qualifications:
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High school diploma or equivalent; bachelor’s degree preferred.
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Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
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Excellent verbal and written communication skills with strong interpersonal abilities.
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Ability to multitask and prioritize effectively in a fast-paced environment.
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Proficiency with computer systems and software, including Microsoft Office.
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Knowledge of medical terminology and procedures (preferred but not required).
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Professional demeanor and commitment to providing exceptional client experience.
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Compensation & Benefits:
At Sono Bello, we value our team members as the key to our success. We offer:
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Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE.
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Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
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Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)
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For applicants located in CA: link
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Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.