Front Desk Coordinator

Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a healthcare-focused setting. This Contract position is ideal for someone who enjoys creating a welcoming first impression, keeping schedules organized, and assisting patients through the check-in process. The role blends customer service, administrative coordination, and appointment support in a detail-oriented environment where accuracy and clear communication are essential.

Responsibilities

• Welcome patients and visitors courteously, answer incoming calls, and direct questions to the appropriate staff members.

• Manage appointment calendars by booking, confirming, rescheduling, and canceling visits while maintaining accurate scheduling records.

• Register arriving patients, verify essential information, and ensure check-in procedures are completed efficiently.

• Support front office workflow by handling routine receptionist tasks, monitoring patient flow, and maintaining an organized reception area.

• Communicate clearly with patients regarding office procedures, arrival expectations, and general visit-related information.

• Enter and update basic patient and appointment details with attention to accuracy and confidentiality.

• Help maintain a neat workplace appearance by following dress expectations such as scrubs or business casual attire.

• Complete pre-employment screening requirements, including background screening and required substance screening, before starting the assignment.

• Prior experience in a front desk, receptionist, or administrative support role is preferred.

• Exposure to a medical office environment is helpful but not required for consideration.

• Ability to coordinate patient appointments and manage scheduling changes in a fast-paced setting.

• Comfortable performing check-in duties and handling front office interactions with professionalism.

• Basic understanding of medical terminology is preferred.

• Strong communication, customer service, and organizational skills.

• Ability to maintain accuracy while managing multiple tasks and frequent interruptions.