Front Desk Coordinator

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking a Front Desk Coordinator to serve as the face of our headquarters, ensuring employees, visitors, and vendors experience a professional and seamlessly run workplace every day. This role is onsite five days a week at our Redwood City office, 8:30 AM – 5:30 PM.

Responsibilities

• Welcome visitors and ensure guests are signed in, comfortable, and connected with their host

• Provide professional, timely, courteous, and accurate service to employees and customers

• Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations

• Submit and monitor tickets for facilities-related issues with day porter staff and building engineers

• Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team

• Serve as a resource to employees for facilities questions and feedback via Jira ticketing system

• Oversee the Customer

Experience

• Center: ensure a clean and welcoming environment at all times and support visitors and events in the space

• Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions

• Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai

• Coordinate domestic and international shipping and receiving

• Qualifications:

• Bachelor’s degree required with 1–3 years of related experience

• Strong written and verbal communication skills and phone etiquette with a client focus

• Excellent organizational skills and attention to detail

• Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams

• Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams

• Ability to prioritize, problem-solve, and manage time effectively with minimal supervision

• Positive and enthusiastic attitude with the ability to adapt to changing priorities

• Mature, polished, and professional presence; punctual, dependable, and reliable

• Ability to maintain confidentiality and interface with all levels of personnel

• Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

• C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

• California Base Pay Range

• $63,000—$91,000 USD

• C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.