About this role
Front Desk Concierge (Overnight)
Position Overview
Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours.
Key Responsibilities
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Maintain a secure and attentive lobby presence throughout the shift
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Monitor building access, verify guests, and enforce all entry protocols
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Conduct routine property checks in accordance with site procedures
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Answer and route phone calls, assist residents with overnight requests
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Manage packages, deliveries, and key control as applicable
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Document incidents, unusual activity, and complete accurate shift reports
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Ensure the front desk and lobby remain clean, organized, and presentable
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Escalate emergencies or issues to management or appropriate authorities
Qualifications
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Prior concierge, front desk, hospitality, or security experience preferred
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Strong judgment and ability to remain alert and engaged overnight
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Professional communication and demeanor
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Reliable, punctual, and able to work independently
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Comfortable handling extended quiet periods without loss of focus
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Basic computer skills and ability to learn property systems
Requirements
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Must be available for overnight shifts
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Must be able to stay awake, alert, and responsive throughout the shift
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Must pass a background check
Compensation
- Competitive hourly rate based on experience
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.