Front Desk Agent
About this role
About the Role The Front Desk Agent at TPG Hotels & Resorts in Atlanta serves as the first point of contact for guests, delivering excellent customer service and handling key front desk operations to ensure a smooth and welcoming experience. What You'll Do
- Greet and check-in/check-out guests, verify reservations, and communicate facility services, amenities, and policies.
- Process payments, issue invoices/receipts, and ensure accurate billing; resolve payment queries.
- Answer phone calls, direct inquiries, and respond to emails professionally.
- Manage reservations, cancellations, and modifications; maintain up-to-date data in the reservation system.
- Assist guests with requests (room changes, amenities, directions) and address complaints promptly.
- Perform administrative duties (mail/packages, visitor log, filing, front desk organization).
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.