About this role
Front Desk & Admissions Officer
Atwood, a progressive education company, is seeking a dynamic Front Desk & Admissions Officer to join its team in Abuja.
This full-time, on-site position is crucial for serving as the primary point of contact, ensuring exceptional customer service, and managing student inquiries and the admissions process.
The ideal candidate will be responsible for maintaining accurate records and supporting the efficient delivery of the center’s educational programs.
Key duties include handling admissions, guiding prospective students and parents, and managing school public relations to foster a positive image.
Required
Skills
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Reception duties; Student inquiries management; Admissions processing; Record keeping; Customer service; Microsoft Word; Microsoft Excel; Google Workspace; WhatsApp Business; Telephone etiquette; Professional communication; Organizational skills; Attention to detail.
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Key
Responsibilities
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Serve as the first point of contact; Provide excellent customer service; Manage student enquiries and admissions; Maintain accurate records; Support the smooth delivery of the centre’s programmes.
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Qualifications: OND, HND, or Bachelor’s degree in Business Administration, Office Administration, Customer Service, Marketing, or a related field. At least 1 year of experience in reception, customer service, admissions, or administrative support is preferred. Excellent spoken and written English. Good telephone etiquette and professional communication skills. Proficiency in Microsoft Word, Excel, Google Workspace, and WhatsApp Business. Ability to maintain accurate records and manage multiple enquiries. Strong organisational skills and attention to detail. Familiarity with online registration forms, spreadsheets, and digital filing systems.