Front Desk / Admin Officer

Robeck Locks Limited - Front Desk / Admin Officer

Robeck Locks Limited established in 2001 out of a need to bring into the marketplace stylish lockset at affordable prices without compromise on quality, functionality and durability. We import and distribute a wide range of quality fashionable door lockset and accessories to the trade and construction companies.

We are recruiting to fill the position below:

Location: Amuwo Odofin, Lagos

Employment Type: Full-time

Job Summary

• Our company is a furniture hardware importer, distributor and retailer with multiple locations in Lagos.
• We are seeking an organised, professional and digitally confident Front Desk / Admin Officerto manage reception, provide administrative support and handle our social media and online business accounts.

Key Responsibilities

Front Desk and Customer Service:

• Welcome customers and visitors professionally.
• Handle telephone, emails and WhatsApp enquiries
• Provide accurate product information and refer sales enquiries to the appropriate team.
• Record enquiries and follow up with customers and relevant departments.

Office Administration:

• Prepare letters, reports, and other business documents.
• Maintain accurate records, correspondence and organised filing systems.
• Coordinate appointments, meetings and office schedules.
• Monitor office supplies and support routine office operations.
• Handle company and customer information confidentially.

Social Media and Online Account Management:

• Manage day-to-day activity on the company’s Instagram, Facebook, WhatsApp Business and other designated online accounts.
• Create and schedule approved product posts, promotional content and company updates.
• Take clear product photographs and create simple graphics and short videos.
• Respond professionally to comments, direct messages and online customer enquiries.
• Keep product listings, prices, availability and business information up to date
• Record online sales leads, forward orders to the sales team and follow up on customer requests.

Requirements

• OND, HND or bachelor’s degree in Business Administration, or a related discipline.
• At least 1–2 years of relevant experiencein administration, customer service or a similar role.
• Practical experience managing business social media pages and online accounts.
• Good spoken and written English, with strong customer service skills.
• Working knowledge of Microsoft Word, Excel, email and digital filing.
• Ability to commute reliably to Amuwo Odofin.

Salary

N80,000 - N100,000 per month.

Application Closing Date

10th November, 2026.