Fraud Investigation Services Associate III
About this role
Fraud Investigation Services Associate III
Onsite - San Antonio, TX
$21.00 per hour
As a Fraud Investigation Services Associate III, you will be responsible for investigating disputed transactions, analyzing account activity for potential fraud, and making informed decisions regarding dispute outcomes in accordance with company policies, regulatory requirements, and established procedures.
Key Responsibilities
- Conduct thorough investigations of suspected fraudulent activity by reviewing financial records, transaction histories, account activity, and supporting documentation.
- Analyze dispute claims and determine appropriate resolutions based on investigative findings, applicable regulations, and company guidelines.
- Collaborate with internal departments, external partners, and customers to gather evidence and support fraud investigations.
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